Contact Us

Use the form below to get in touch and select the option that best fits your inquiry so we can respond efficiently.

For general questions, reach out about our work, materials, process, or availability. For custom furniture, please include details about your project—budget, dimensions, materials, inspiration, and timeline—so we can assess feasibility and prepare a quote. For returns, include your order number and a brief explanation so we can assist you promptly.

Frequently Asked Questions

  • Absolutely. We love bringing your vision to life. You can provide sketches, inspiration images, or a description of your idea, and we will work with you to create a design that fits your style and space.

  • We primarily work with sustainable, solid North American hardwoods and premium zero-VOC oil finishes. We occasionally use brass, stone, glass, and fabric, always preferring non-toxic and sustainable materials. Our standard hardwood options include oak, walnut, cherry, and ash. We can also source other wood species based on your project requirements.

  • Production time varies based on complexity, size, and production queue. Most custom projects take 4–12 weeks from design approval to delivery. We will provide an estimated timeline when confirming your order.

  • You can reach us anytime via our contact page. Send us your design ideas, budget, dimensions, and any material preferences via our contact form. We will review your submission and provide a detailed quote, including estimated delivery and payment schedule.

  • Yes, we offer virtual consultations to discuss your project, explore materials, and refine designs. Consultations help ensure the final piece fits your needs perfectly.

  • Typically, we require a 50% deposit upfront to start production, with the balance due upon completion, prior to delivery. We accept major credit cards and can sometimes offer financing options for larger projects.

  • Yes, we offer local delivery and installation in and around Portland, OR. For long-distance orders, we can arrange shipping with professional packaging to ensure your piece arrives safely. Many smaller pieces include free shipping, while larger pieces have delivery fees that vary by location and project size.

  • We take every precaution to protect your furniture. If damage occurs, please document it and contact us immediately. We will arrange repair or replacement as quickly as possible.

  • Yes. All custom furniture comes with a 5-year workmanship warranty, covering defects in construction or materials under normal use. Normal wear and tear from use is not covered.

  • Check out our complete care guide here.

  • Typically, yes. We can match wood species, stains, and design elements to coordinate with your current furniture.

  • We work with both. Whether you need custom furniture for your home, office, restaurant, or commercial space, we can accommodate your project.

  • No. We are a small worker-owned studio that sells directly to our customers and designers. Our prices reflect our labor and expenses, with no inflated owner salaries or retail mark-ups. We occasionally hold sales or offer discounts, but these are available to everyone.